Sale of Goods Act

ddvmor · **I am the Jammie King!**

My bloody phone!

Aodan · Teiam Member

I had the Razr until I put it in the diaper bag with a leaky sippy cup and water dripped directly into the battery compartment rendering it useless.

Since then I've been using Kevin's old phone because I'm not due for an upgrade or anything for another year

I loved my Razr but because it was water damage they basically told me I was SOL. And they were mean about it too :(

You should bring it back to the place you got at and tell them all the problems you're having with it. Maybe its just your phone and not the model and they can replace it for being defective. Especially if other people are having the same problem/s you are. If the shop won't help you, call the company you have your contract with. Be really annoying about it.

ddvmor · **I am the Jammie King!**

Yeah, i thought about that, but they're all like it (due to a lack of RAM, apparently) and other people that have tried that tack with Orange have been told to get stuffed. It mostly does what it says on the tin, just very s...l...o...w...l...y. They have a 14 day mind-changing policy, but after that they're basserds about it.

Looking at e-bay, I should be able to get a very reasonable price for it, which will offset the cost of a new phone... and lets face it I do like new toys...

Catfish has a purple RAZR and is very happy with it - it's a nice little phone.

Truckman · Old. But wise!

I've been without a cellphone for five months now...Life is much more peaceful without my pocket ringing every ten minutes...People that really want to talk to me know where I am anyway...Ben

Aodan · Teiam Member

Cell phones are such a scam :( I hate that I am tethered to one.

ddvmor · **I am the Jammie King!**

I don't like not having a phone available. It makes stuff so much easier. Like annoying my parents by sending a text message even though I know perfectly well that they won't be able to work out how to read it it and get al panicky about it. Can't do that without a mobile!

In what way are you being scammed? And how are you tethered to it?

-- Edited by ddvmor at 15:43, 2007-09-11

Aodan · Teiam Member

Just the contracts and the having to deal with crap phones or pay out the nose for a better one if its not time yet to get a new one.

I am tethered to it because I feel better having it on me. I've become so used to being able to call whomever, whenever that when I don't have my phone on me I feel like something is missing. Plus having the wee one with me, it makes me feel better that if I were in trouble I could call someone immediately.

ddvmor · **I am the Jammie King!**

Aodan wrote:
I am tethered to it because I feel better having it on me. I've become so used to being able to call whomever, whenever that when I don't have my phone on me I feel like something is missing. Plus having the wee one with me, it makes me feel better that if I were in trouble I could call someone immediately.

That's not really a negative aspect to the phone though, is it? That would kinda be like saying that you hate how you're tethered to your house because it keeps you warm and dry in bad weather.

As for contracts - I don't know what your set up over there is, but we have monthly contracts that range from very cheap to jolly expensive and we have pay-as-you-go contracts. Something to suit every pocket.

Truckman · Old. But wise!

Aodan wrote:
it makes me feel better that if I were in trouble I could call someone immediately.

Even a phone with no service contract on it can be used to call 9-1-1 if it is kept charged and is in a service area...Ben

sha76jam · Cpt Acorn Short of An Oaktree

Get a Nokia N95*! They're fab!
But other than that, do take it into an Orange shop, they'll at least confirm that it's a generally shit phone, or if it isn't then they'll sort it out for you.

*Unless you like to be different, seems everyone's copied me & got themselves one.

Aodan · Teiam Member

I just hate that I feel lost without it. And its not necessarily that I can call 9-1-1. It's that I can call my husband, or my parents, or anyone for any need.

And while we do have "no contract" or pay per use phones, they end up being a pain to deal with. My carrier has 1 and 2 year contracts. They suck you into them when you're getting your phone. Here! Have this brand new shiny phone that would normally cost you $300 for practically nothing!!!......... if you sign up for a 2 year contract...

But you don't hear/care about that last part because you're too busy fondling all the pretty new buttons.

ddvmor · **I am the Jammie King!**

...mmm...shiny buttons...

I will be researching my alternate phone options, but I have to say that I've never met a nokia that I met.

Truckman · Old. But wise!

ddvmor wrote:
I've never met a nokia that I met.

Hmmm...Well, gee, now that you put it that way, I guess I haven't either...Ben

JonnyStead · **"I'm Lois!"**

If its losing time etc - cant you complain? I know the no quibble return policy is 14 days but isnt there a guarantee or somefink? maybe you can just bully Orange into sorting you out a new phone?

ddvmor · **I am the Jammie King!**

Truckman wrote:
ddvmor wrote:
I've never met a nokia that I met.
Hmmm...Well, gee, now that you put it that way, I guess I haven't either...Ben

Dammit!

I made that post from the offending phone, so I choose to believe that it made the mistake and not me!

ddvmor · **I am the Jammie King!**

JonnyStead wrote:
If its losing time etc - cant you complain? I know the no quibble return policy is 14 days but isnt there a guarantee or somefink? maybe you can just bully Orange into sorting you out a new phone?

A new phone of the same variety, maybe. Which will have the same RAM issues and lose time...

Truckman · Old. But wise!

ddvmor wrote:

I made that post from the offending phone, so I choose to believe that it made the mistake and not me!

It's a poor craftsman that blames his tools...

...Ben

ddvmor · **I am the Jammie King!**

Which is why I blamed my phone and not my hacksaw or my hammer!

Catfish · Killer Of Trees

Truckman wrote:
It's a poor craftsman that blames his tools......Ben

Or maybe the JDK is a tool? jdkwibble

command_z · Extremely Bored Member

Catfish wrote:

Truckman wrote:
It's a poor craftsman that blames his tools......Ben

Or maybe the JDK is a tool?

hmmm, I wonder.....what kind of tool would he be?????

Aodan · Teiam Member

If you got a new phone you'd no longer be able to blame mistakes on it....

Truckman · Old. But wise!

Catfish wrote:

Or maybe the JDK is a tool?

We have a saying in my neck of the woods: "As dumb as a sack of hammers"...Surely you're not inferring any mental irregularities here are you?...

...Ben

JonnyStead · **"I'm Lois!"**

ddvmor wrote:

A new phone of the same variety, maybe. Which will have the same RAM issues and lose time...

I was thinking more of coming from the angle that Orange are the retailer and the retailer is responsible under the sales of goods act (I forget the year) to provide products that are fit for purpose. I dont think yours is and I think you have the right to force them to provide one that is - even if that means a switch of model. No?

Susan · Tickle me, Elmo! I'm Roger Moore's Stunt Double!

Sale of Goods Act

Under the Sale of Goods Act 1979 traders must sell goods that are as described and of satisfactory quality.

If consumers discover that products do not meet these requirements they can reject them and ask for their money back providing they do so quickly. Alternatively, they can request a repair or replacement or claim compensation.